INDEPENDENT SERVICE PROVIDER:

Byte I.T Solutions is an independent technical support service provider for any third-party hardware and software package. Use of names and logos is simply for reference and in no manner supposed to recommend that has any business association with these third-party product suppliers.

WARRANTY COVERAGE:

Most hardware and software package products are covered under manufacturers guarantee throughout the initial amount of use. If your product is under guarantee the support services perhaps offered for complimentary. Byte I.T Solutions recommends that you just contact the original provider of the merchandise in such circumstances.

REMOTE ACCESS TO COMPUTER:

In computer networking, remote access technology allows logging into a system as an authorized user without being physically present at its keyboard. In case of any concerns or questions about the remote session, please feel free to call us on 067 083 3375 or write to us at info@byteitsolutions.co.za.

THIRD-PARTY DIAGNOSTIC SOFTWARE:

Byte I.T Solutions once necessary use third-party software product for diagnosis and fixing issue. The software tools used are from leading firms like Free CCleaner By Piriform or Free Malwarebyte Antimalware) etc. a number of these third-party tools area unit offered for complimentary that you just will acquire directly from these sites. Byte I.T Solutions doesn’t charge for this software package.

IMPORTANT DISCLAIMER:

All clients will be held liable for any and all assessment fees when choosing not to go ahead with initial quote to fix broken or faulty devices.

Priority Fee:

A once off none-refundable priority fee of R450 will be charged for immediate service.

Insurance claim reports:

Abandonment:

Devices not collected within 90 days of initial assessment or repair will be sold to make up for any lost revenue.

Liability:

Byte I.T Solutions will not be held responsible for any loss of data on HDD/SSD/NVME nor damages nor loss of machine on our property. 

Licensing: